zet bangla Privacy Policy

This privacy policy ("Policy") applies to all users of the zet bangla platform. When you browse our website, create an account or use any of our services, you are considered to have voluntarily accepted the terms of this policy.

To learn more about zet bangla, the scope of our services and our history, read the About Us page. This privacy policy is part of our overall legal framework and is connected to the Terms and Conditions.

The word "data" as used in this policy refers to any information that can directly or indirectly identify a person. "Processing" means collection, storage, use, transfer or deletion. In addition to those under 18, a minimum age of 21+ is required to create an account on zet bangla.

zet bangla collects the following types of data as needed to provide its services:

a) Registration and Identity Information

• Full name, date of birth and gender
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID card or other identity verification documents

b) Financial Transaction Information

• Records of deposit and withdrawal transactions
• Required transaction details for payments made through bKash, Nagad or Rocket
• Account balance and bonus history

c) Technical and Browsing Information

• IP address, device type and operating system
• Browser type and version
• Time of site access, page visit history and session data
• Data collected from cookies and similar tracking technologies

d) Communication Information

When you contact our support team via live chat or email, the details of that conversation may be stored — to improve service quality and for future reference if needed.

zet bangla processes user data only for specific and lawful purposes. The main reasons for collecting data are listed below:

• Account management: To handle registration, verify login and ensure account security.
• Service delivery: To operate gaming, betting and payment-related activities.
• Identity verification: To prevent fraud and confirm age verification.
• Financial security: To detect and prevent suspicious transactions.
• Customer support: To resolve your issues quickly and provide accurate information.
• Legal obligations: To comply with applicable laws and regulations.
• Service improvement: To enhance platform functionality and user experience.

We do not sell any user's data to third parties for marketing or advertising purposes without their consent.

zet bangla has adopted industry-standard technical measures to keep your data secure. We follow these methods for security:

• Data transfers are secured using SSL (Secure Socket Layer) encryption technology.
• Advanced hashing algorithms are used to store passwords.
• A two-step verification system (OTP) is in place for access to sensitive data.
• Regular security audits and vulnerability assessments are conducted.
• Firewalls and intrusion detection systems are active to prevent unauthorised access.

Data retention periods are determined based on service requirements and legal obligations. Even after an account is closed, some data may be retained for a set period — to maintain financial records.

zet bangla may share limited data with third parties in certain circumstances. However, such sharing is always controlled and purpose-specific.

a) Payment Service Providers

Necessary transaction data is shared with bKash, Nagad and Rocket to complete deposit and withdrawal processes. These organisations have their own privacy policies.

b) Technology and Service Partners

Game providers, server services and analytics providers receive only the amount of data needed to operate their services. They may not use this data beyond the purposes we have directed.

c) Legal Requirements

Data may be disclosed in compliance with applicable law in the case of a court order, government directive or legal investigation.

Beyond this, zet bangla does not sell, rent or transfer your personal data to third parties for any commercial purpose.

Our website uses cookies and similar technologies. Cookies are small text files stored in your browser.

Cookies we use:

• Essential cookies: Necessary to maintain login sessions and keep the site's core functions running.
• Functional cookies: Help remember your preferred language and settings.
• Analytics cookies: Collect site usage statistics to improve services.

You can disable cookies from your browser settings, but doing so may limit some features of the site.

You have certain specific rights over your personal data. zet bangla respects these rights:

• Right of access: You have the right to know what data we hold about you.
• Right to correction: You can request that incorrect or incomplete data be corrected.
• Right to deletion: In certain circumstances you can request that your data be deleted, though this may be limited where legal obligations apply.
• Right to object to processing: In some cases you have the right to object to the processing of your data.
• Right to portability: You can request a copy of your data in a structured, machine-readable format.

To exercise these rights, contact our support team. We will respond to your request within a reasonable time.

All casino and betting activities on zet bangla are for persons aged 21 or above only. Minors are not permitted to create an account or use the services. We collect identity document information for age verification.

Our Responsible Gaming page has detailed guidance on keeping gambling habits in check and staying safe. We believe that informed and responsible play ensures the best experience.

zet bangla may update this privacy policy from time to time due to changes in services or legal requirements. For significant changes, we will send a notice to your registered email and update the date on this page.

Continuing to use the platform after a policy change will be taken as your acceptance of the revised policy. Relevant information on common questions can be found on our FAQ page.

If you have any questions, concerns or complaints about this privacy policy, please contact our support team. Live chat and email support are available 24 hours a day, seven days a week, in both Bengali and English.

Send specific data protection requests to:

• Email: [email protected]
• Live chat: Via the chat icon at the bottom right of the site

We generally aim to respond as quickly as possible on business days. Complex requests may take a little longer.